HELP & ORIENTATION
ALL YOU NEED TO KNOW BEFORE YOU START
Which product suits your skin? What makes our 4-mineral complex special, and how do you get started with sensitive skin? Here you'll find clear answers about mineral skincare, application, tolerability, ingredients, shipping, and warranty.
SOURCE LAB
WHY OUR CARE IS DIFFERENT
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What makes SOURCE LAB different from conventional sensitive skin care?
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What is the SOURCE LAB 4-Mineral Complex – and why these four minerals?
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What can mineral skincare do for dry and sensitive skin?
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What quality standards and dermatological tests stand behind SOURCE LAB?
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Where are SOURCE LAB products made?
YOUR CARE
HOW TO GET STARTED THE RIGHT WAY
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Which SOURCE LAB product is right for my skin – and where should I start?
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Do I need to completely change my skincare routine – or can I combine SOURCE LAB with my current products?
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Why do the Skin Spray and Skin Cream work so well together – and in what order should I use them?
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When can I expect to notice the first changes in how my skin feels?
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How many products do I really need for an effective SOURCE LAB routine?
GOOD TO KNOW
CLARITY FOR SENSITIVE SKIN
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What if my skin reacts quickly to many skincare products?
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Which skin types benefit most from the Mineral Skin Spray?
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What can the cream do for dryness, roughness and tight-feeling skin?
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What should I consider if I have known allergies or intolerances?
SERVICE
ORDERING, SHIPPING, AND WARRANTY
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What if a product doesn’t suit my skin – how does the 30-day satisfaction guarantee work?
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How quickly will my order be shipped – and when is shipping free?
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Can I change or cancel my order after placing it?
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What should I do if my delivery arrives damaged, incorrect or incomplete?
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Still have a question? Get in touch with us.